Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order safely and on time.
Order Processing
- All orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
- Pakistan Delivery: Usually takes 3–5 business days depending on your city and courier service.
- Remote areas may take a little longer.
Shipping Charges
- Free Shipping on selected orders or special offers.
- Standard delivery charges may apply at checkout.
Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or WhatsApp to track your parcel.
Cash on Delivery (COD)
- We offer Cash on Delivery (COD) all over Pakistan for customer convenience.
Delayed or Lost Orders
- If your order is delayed or you face any issue, please contact our support team for assistance.
Damaged Product
- If you receive a damaged or wrong product, contact us within 24 hours after delivery with pictures for quick support.
Contact Us
For any shipping-related questions, feel free to contact us on:
Phone/WhatsApp: 03164439244
Email: support@osseri.com
